F5Solution is a comprehensive management system for paging carriers and resellers. It integrates the functions you need to have full authority on your business operation. It is a flexible system that can adapt to your business model and requirements. It is designed to be scalable and therefore can accommodate your business growth. It is capable of automating many of the important billing functions by providing effective interfaces enabling seamless access and control over your hardware.
Billing is increasingly becoming critical in the strategy of wireless service businesses.
With F5Solution, unlimited recurring and incidental charges are kept under your thumb. Charges can be defined on a monthly, bi-monthly, quarterly, semi-annual, annual or bi-annual basis. Startup and termination prorate charges and Multi-jurisdictional taxation are automatically handled. Multiple flexible billing groups and billing plans are supported. More ...
F5Solution maintains account ledger histories. It supports current, 30, 60, and 90-day account balances. Automated account status change can be performed based on selected criteria. Multi-company, multi-store, and multi-operator accounting are supported. More ...
F5Solution keeps track of telephone numbers, cap-codes, serial numbers and equipment through comprehensive inventory control capabilities. The system provides easy tracking of duplicate or multiple number/cap-code entries.
With F5Solution, you gain complete seamless control over your paging terminals (Glenayre, Zetron, etc.). With paging terminal interfaces, you can automate performing tasks on your terminals through your billing software. You will never need to worry about data consistency between the billing system and the paging terminal. The integrity of your data is always seamlessly maintained. More ...
Web Account Management Interface
There is a new generation of customers, more demanding and more difficult to please. This new breed of subscribers wants to purchase new services at any time of day or night, and expects those services to be activated instantaneously. They also demand more control over their account information, with the power to review billing or service history around the clock.
F5Solution allows pager services businesses to leverage the Internet as an effective way to manage their relationship with customers while simultaneously improving operational efficiencies. 100% customizable Web-based interface designed to give customers access to their account as well as on-demand service selection and purchase anytime, anywhere. The information automatically applied to the F5Solution system.
As a result, a new service purchased by a customer will be immediately reflected in F5Solutin system.
Enabling customers to purchase services, 24 hours a day, seven days a week, gives you ongoing marketing opportunities to promote your enterprise, mantian your relationships with your customers and sell new services.
Customers are presented with an engaging, intuitive and personalized environment where they can explore and purchase new services, manage their accounts when and where they want, all without spending time on hold to speak with a service representative. All customers, business are empowered to take more control over their accounts. Business customers can more easily manage a large portfolio of services.
Through our Internet-based reseller interface, your resellers, agents and customers can check their account information, create, connect, disconnect and suspend pagers and update services. Furthermore, they can check their billing, orders, invoices and payments, all without your intervention. Information change is automatically reflected on your billing system as well as your switches. More ...
If you are a large carrier, F5solution Enterprise edition is the right solution for you. It is based on a distributed architecture designed to provide an optimum performance in a networked enterprise environment. It provides the extensibility and scalability required by enterprise applications. It utilizes industry distributed computing standards for achieving premium security, scalability and robustness.