- Maintains account ledger histories.
- Detailed accounts receivable history enabling all transactions such as charges, payments, credits, etc. to be reviewed.
- Rules-based rating engine – complex rating on a combination of customer and service parameters as well as special rates.
- Billing cycles, billing date, discount and rate can vary on a device-by-device basis.
- Rules-based, automated late fee processing.
- Supports current, 30, 60, and 90-day account balances.
- Automated account status change can be performed based on selected criteria.
- Multi-company, multi-store, and multi-operator accounting are supported.
- Designation of customer groups (i.e. corporate, retail, family, employee ... etc) for data segmentation and targeted marketing, some operations can be applied to certain groups (i.e. billing, Changing customer account status, reports, auto-paging ... etc).
- Seamless integration with switches/terminals mediation servers for immediate service creation, activation, deactivation, suspension.
- Special service rates and/or inventory prices can be defined on a customer-by-customer basis.
- Direct contact with a customer by phone, fax, Email from the customer main window.
- Send a report, invoice, statement, account history, service details by fax, email immediately from the customer main window.
- Device detailed history (i.e. create date, activation change, rate change, billing cycle change, billing date change, vendor change, frequency change, capcode change, number change ...etc).
- Bar coded statements, invoices, receipt, account history, account details to find a customer account quickly or to find an order or to pay the statement balance immediately by bar code scanning.
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